• Sprint

    Sprint

    Sprint Nextel is a telecommunications company that was established in 1937. The company was simply known as Sprint until 2005, when it merged with Nextel, another telecommunications outfit. Its wireless services are primarily known as simply Sprint.

    Sprint’s stock is traded on the New York Stock Exchange and the Standard and Poor 500. It has approximately 55,000 employees. Its total revenue in 2011 exceeded 33.6 billion and its 2011 net income was approximately 2.9 billion. The company provides wireless phone and internet services to its 50 million customers.

    According to sprint.com, the company is ranked #1 in customer satisfaction among wireless providers. The American Consumer Satisfaction Index (ACSI) ranked it as the most improved company of the past four years, not just in telecommunications but across all major industries. Sprint.com also lists several other accolades. JD Power and Associates named the company #1 in consumer purchase process satisfaction for 2010, 2011, and 2012. In addition, Forrester Research Inc. rated the company as having a higher average customer satisfaction than any other provider.

    Sprint.com also details some innovations that the company has created. According to the website, they were the first company to create a completely digital fiber optic network. Sprint.com emphasizes that the company takes pride in innovation and expects to be a leader in this regard.

    Despite these successes, Sprint has recently faced challenges related to its market share. The United States wireless market is not expanding, and relatively small companies are having difficulty competing with larger organizations such as AT&T. The company has made several strategic partnerships over the last two years with other groups, including Virgin Mobile, Ericcson, and IPCS. Seventy percent of the company has recently been purchased by Japanese giant SoftBank.

    The telecommunications industry is a highly competitive, tightly regulated market. It takes a great deal of skill and savvy for a company to survive. Sprint has an impressive recent track record of pleasing their customers. If they can continue to do so, they will have a chance at a bright future.

    Those of us in the market for a new cell phone know it’s difficult to navigate the various carriers, plans, and devices available to choose from. Sprint is now the only carrier in the United States that offers truly unlimited data to new customers, but not everyone needs unlimited data to get by. We’ll take an in-depth look at the various plans Sprint has to offer, along with some of the more popular Sprint phones.

    Individual Plans
    From the bare minimum to fully unlimited, Sprint’s plans cover the needs of just about everyone.. Each of Sprint’s monthly individual plans include unlimited nights and weekends, domestic long distance, and roaming. Starting at $29.99/mo, the Basic plan gets you 200 minutes, and your nights and weekends minutes will start at 9:00 PM. The Talk plan costs either $39.99 or $59.99/mo, for 450 or 900 minutes, respectively. It also bumps your unlimited nights up to 7:00 PM, which can be handy if you make a lot of calls in the evening.

    Let’s be honest, though. Few people opt for a plan without text messaging and data these days, and the Basic and Talk plans conveniently leave those features out. The Everything Messaging plan costs either $49.99 or $69.99, and is essentially just the Talk plan with unlimited messaging thrown into the mix. If you want data access, you’ll have to go for the Everything Data plan. That adds Sprint’s unlimited data plan, bringing your total to either $79.99 or $99.99/mo, again, depending on whether you want 450 or 900 minutes. If you’re opting for a basic cell phone, you may not need a data plan. It all depends on what you plan to use the phone for. If you’re joining the ranks of the millions of smartphone users, you’ll almost certainly need the data plan. Another benefit of the Everything Data plan is the Any Network, Anytime feature. With it, you get unlimited calls to and from any mobile phone in the United States, so long as you’re on the Sprint network. It’s a handy feature that makes the 900-minute plan all but obsolete.

    The final individual plan offered is the Simply Everything plan, which gives you unlimited talk, text, and data for $109.99/mo. It’s useful if you do a lot of talking, but most people don’t have a need for unlimited monthly minutes. The only other advantage is Sprint’s push-to-talk feature, which essentially allows you to use your phone like a walkie-talkie. It’s another feature that’s useful for some people, but completely unnecessary to others.

    Family Plans
    Now on to family plans. All Sprint family plans have free nights and weekends, starting at 7:00 PM. Like the individual plans, they also include roaming and domestic long distance. Each of the family plans comes with two lines. Additional lines cost $9.99/mo for basic service, $29.99/mo for smartphones, and $99.99/mo for additional unlimited smartphone lines on the top-tier plan.

    The Talk for Family plan is very basic 700-minute monthly service, which costs $69.99/mo. From there, we split into the two-level plans again. Everything Messaging Family includes either 1,500 or 3,000 minutes, and costs either $99.99 or $149.99, respectively. It also adds unlimited messaging, which is a must for most families today. From there, the family plans follow the same pattern as the individual plans. There’s Everything Data Family with the same choices in monthly minutes, but with unlimited data added. (Remember, any smartphone lines added beyond the two that are included will cost you $29.99/mo, rather than $9.99/mo.) That will set you back either $149.99 or $189.99/mo. Finally, there’s Simply Everything Family, which costs $209.98/mo
    Why that one alone ends in $0.98 instead of $0.99 is beyond me. That gets you unlimited minutes, messaging, and data, and includes the same push-to-talk feature as the individual Simply Everything plan. It may come in handy more on this plan than the individual plan, since it would allow your family to essentially have walkie-talkies in hand at all times. The Everything Data Family and Simply Everything Family plans also include Any Mobile, Anytime.

    Tablet Plans
    Most tablets support 3G/4G connectivity, and where there’s cellular data, there are monthly fees. Thankfully, tablets don’t require two-year commitments like many smartphones do, and you can choose to start and stop service on a monthly basis. The bare minimum plan in Sprint’s lineup costs a mere $14.99/mo, and gives you 300MB to work with. However, if you have a smartphone with a compatible data plan, you can get a special $15.00/mo plan. For that extra penny, you’re upgraded to 1GB, more than three times the data. You can triple it again to 3GB for $34.99/mo. It continues to double from there, with 6GB costing $49.99/mo and 12GB costing $79.99/mo.

    Fees
    It costs $36.00 to activate a line, which seems to be the industry standard. Early termination fees, as with all carriers, are a more complicated matter. For basic, non-smartphone lines, early cancellation costs $10 per month remaining in the contract period. It does, however, have a maximum of $200 and a minimum of $50. If you have twelve months left in your contract, that’s $120, but two months left would still cost you $50.

    With smartphones, the costs increase to $20 per month remaining, with a maximum of $350 and a minimum of $100. With cancelling a contract early coming at such a high price, no-contract prepaid phones are a viable option.

    Prepaid Phones
    Sprint’s prepaid service works through either Virgin Mobile or Boost Mobile. You’ll have to pay the full, unsubsidized price, but you won’t be bound by a contract period. Virgin Mobile’s prepaid options start at $35/mo for 300 minutes and unlimited messaging and data. For unlimited minutes, increase it to $55/mo. Boost simplifies things with a straightforward unlimited talk, text and data plan at $50/mo. Both use the same Sprint network.

    Phones & Devices
    There are a lot of Sprint phones to choose from, including a handful of free Sprint phones that won’t cost you anything if you sign a contract. Their smartphones include the various models of the iPhone, the HTC EVO, the Samsung Galaxy S2 and S3, and various other Android and Blackberry models. Some of them, such as the LG Optimus Elite and the Kyocera Rise, are actually free with a contract.

    Many more of the free Sprint phones are basic, non-smart phones. The LG Rumor Reflex and Kyocera Milano are two such phones, with dozens more costing as little as $19.99. They also offer certified pre-owned phones at a reduced price, such as the iPhone 4S at $49.99, half its usual price.

    Conclusion
    With dozens of popular phones available for both monthly and prepaid plans, Sprint’s options rival those of both AT&T and Verizon. With truly unlimited data all but extinct, Sprint has become a major contender in the cell phone market. Now I just have to wait for AT&T to let me out of my contract.

    Sources –

    Sprint.com
    Financial Times http://www.ft.com/intl/cms/s/0/af08c444-1eab-11e2-be82-00144feabdc0.html#axzz2Chw28uGU
    24/7 Wall Street http://247wallst.com/2012/05/16/t-mobile-like-sprint-loses-battle-for-market-share/

    User Reviews

    1. September 27, 2016

      Name: Billie jo H.

      Provider: Sprint

      Make: Apple

      Model: 6 plus

      2.52.52.52.52.5

      2.52.52.52.52.5

      33333

      33333


      Unlimited contract 2 iPhone 6plus on contract lease phones and coverage spotty in areas would like better coverage and can’t wait til upgrade is due really would like to have the 7

    2. September 5, 2016

      Name: Jay R.

      Provider: Sprint

      Make: Apple

      Model: I phone 4

      0.50.50.50.50.5

      0.50.50.50.50.5

      0.50.50.50.50.5

      0.50.50.50.50.5


      I have sprint it’s $15 a month unlimited talk txt & net service is very bad and net when I can get signal is very slow note a fan of the I phone either

    3. September 4, 2016

      Name: Angel R.

      Provider: Sprint

      Make: HTC

      Model: M9

      2.52.52.52.52.5

      33333

      2.52.52.52.52.5

      22222


      My monthly payment is in neutral and my coverage in my area is not that great at all and the speed is not going to as well and reliability wish it was there in times..

    4. August 30, 2016

      Name: Samuel M.

      Provider: Sprint

      Make: Samsung

      Model: S7

      1.51.51.51.51.5

      22222

      33333

      0.50.50.50.50.5


      Everything from Sprint is not good.

    5. August 29, 2016

      Name: Sauel M.

      Provider: Sprint

      Make: Samsung

      Model: S7

      33333

      1.51.51.51.51.5

      11111

      11111


      The mobile data is slow since its on a 3g network. Customer support is decent. I don’t know what my phone features currently.

    6. May 26, 2013

      Name: Larissa J.

      Provider: Sprint

      Make: Samsung

      Model: galaxy slll

      11111

      44444

      33333

      33333


      Hi my name is Larissa Jones and I am currently w Sprint and I have the unlimited everything plan witch I believe is way over priced compared to other providers after doing my research. I do honestly believe regardless of witch carrier I love my galaxy. I think it is way more awesome than the iphone. lol

    7. March 6, 2013

      Name: Rey U.

      Provider: Sprint

      Make: Samsung

      Model: seek

      22222

      2.52.52.52.52.5

      2.52.52.52.52.5

      22222


      sometimes i have problems with it, like droping call, when i make phone call it go direct to my mailbox, thats why i dont want stay with them i will try a diferent company